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Social media management that sounds like you

Content creation, scheduling, community management. We treat your accounts like our own. Real engagement, not bots, AI and recycled stock posts.

5.0
57 five-star reviews

A few of the many businesses we've worked with, big and small

Working with UK businesses since 2016

5.0 ★★★★★ from 54 reviews
2016 Trading since
100% Hands-on, not auto-scheduled
0 AI-generated captions, ever

What you'll actually get

Most agencies do social by template. Same generic posts across every client, scheduled six weeks ahead, dead engagement. We do the opposite. Custom content for each client, tone matched, posted at the times your audience actually shows up, with real human responses to the comments.

Posts that sound like a person

Tone matched to your brand. Real captions, not 'In today's fast-paced world' nonsense.

Real engagement, real conversations

We respond to comments, DMs and mentions in your voice, as soon as we can. Builds the kind of audience that actually buys.

Content that drives traffic

Every post links back to something on your site. Email signups, blog reads, product pages. Social as a funnel, not vanity.

Rhiannon and Darren Birch, founders of Cheshire Cat Marketing
Meet the agency

Run by two people, who care a bit too much

Cheshire Cat Marketing is Rhiannon and Darren. We founded it in 2016 because we'd seen too many small businesses burn through agency budgets and end up with a slow site and a stack of invoices.

Your main point of contact is a senior person who stays with you throughout, involved in the work rather than relaying messages from a separate team. That's how we keep the standard high and the price honest.

  • Five-star rated, every review 57 reviews across Google and Facebook. Not one of them below five stars.
  • Award-winning Shortlisted more times than we can neatly list, and we've taken a good few home.
  • Everything done in-house No freelancers, no white-label, nobody you've never met touching your account.
  • Outspoken, honest support We'll tell you when something won't work, even when it'd be easier to take the money.
Read our full story
Social Media work in progress at Cheshire Cat Marketing

Why pay someone to do your social

Most business owners we meet are doing their own social and feel like it’s eating their week. Posting feels like a chore, the engagement is dead, and you’re never sure if any of it’s working. Sound familiar?

The honest truth is, social done occasionally is worse than social done well by someone else. Algorithms reward consistency. A neglected account looks worse than no account at all. You either commit to it properly or hand it to people who will.

That’s where we come in. We learn your brand, plan a quarter ahead, post when your audience is online, and respond to engagement. You stay in the loop with monthly reports and a shared content calendar.

Book a free chat

The kind of results we get

Real numbers from real clients. Names redacted because not everyone wants their growth strategy public.

4-8 Posts per week per channel
100% Replies from a real person
3x Average engagement rate uplift
From inconsistent posting to 16.58% engagement rates

From inconsistent posting to 16.58% engagement rates

Shanel is an experienced ADHD coach who planned to launch her first retreat, but needed to build her brand awareness and reputation with an audience known for having limited attention spans.

1,143%  Increase in profile clicks
159.4% Total engagement rate
16.58% Typical post engagement rate
100% Satisfaction rate
Read the case study
From mixed messages to 125,000 views

From mixed messages to 125,000 views

Vale Royal Abbey had the heritage, the setting, and the story. What it needed was a partner who could see the full picture - identify what wasn't working, recommend the right changes, and do the work to bring it to life.

181.58% Increase in engagement
216% Increase in followers
125,000 Unique views
3-Month Plan in advance
Read the case study
To the top of page one for House of Oak

To the top of page one for House of Oak

SEO, Google Ads and a full site rebuild for a 40-year Yorkshire furniture brand. Strong organic growth, efficient ad spend, and a faster, better-looking store.

£20k Cart recovery, first month
22x Brand search ROAS
Passed Core Web Vitals, mobile & desktop
Under 1s Homepage load time
Read the case study
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Planning a Social Media campaign

Social platforms we cover

We don't think you need to be everywhere. Pick the platforms where your audience actually is. Here's what we manage day-to-day:

  • Instagram (Posts, Reels, Stories)
  • Facebook (Posts, Groups, Events)
  • TikTok (Short-form video)
  • LinkedIn (Posts & articles)
  • Pinterest (For visual brands)
  • YouTube Shorts
  • Threads
  • Influencer outreach
Get a quote

What's in our Social Media packages

Every project's different. We tailor what we do to what you actually need. Here's the toolkit.

Content creation

Photography, graphics, captions, hooks. We create or source the assets so you don't have to.

Scheduling & posting

Posted at the right time for your audience, not when it's convenient for us. Tools and timing analysis.

Community management

Comments, DMs, mentions, reviews. Replied to in your voice, in working hours.

Reels & short-form video

Photo and video content, edited in-house and posted regularly. The biggest organic reach lever there is.

Strategy & planning

Themes, campaigns, launches, seasonal pushes, planned out ahead. Shared calendar so you can see what's coming.

Reporting

Monthly reports covering reach, engagement, follower growth, click-throughs, and what we're trying next.

Frequently asked questions

If we haven't covered it, just ask. The chat tab in the corner gets straight through to a real person.

Do you do every platform?

We can, but we usually advise against it. Better to do two platforms properly than spread yourself thin across six. We'll help you pick the right ones during the discovery call based on where your audience actually spends time.

Do you take photos and shoot video?

Yes. We can come on-site for content shoots, or train someone in your team to capture good raw material. We then edit and produce the finished posts. For ecommerce we can also work from product imagery you already have.

Will you post anything I haven't approved?

Never on day one. We share the calendar in advance, you approve, we schedule. Once you trust the process, some clients give us full autonomy. Most prefer to keep an approval step indefinitely.

Can you reply to messages too?

Yes. Community management is included. We reply to comments and DMs in your voice, escalating anything sensitive (complaints, technical questions) to you straight away.

Will you run paid social as well?

Yes, organic and paid social are complementary. Paid social pricing is separate from the management fee and depends on ad spend.

How do you handle our brand voice?

We start with a brand voice workshop. Tone, vocabulary, things you'd never say, common phrases, brand quirks. Then a tight feedback loop in the first month so the captions sound exactly like you.

Five-star rated. Real clients. Real results.

We've been delivering for SMEs across the UK and Finland since 2016. Read what they actually say.

5.0
57 five-star reviews
Shanel Nwosu
Shanel Nwosu Google · a month ago

I just want to say, the guys over at Cheshire Cat Marketing are amazing! I couldn’t have asked for a better bunch of people to constantly be in contact with. Whether it was checking up on me and my business or being open to listening to my ever changing ideas! Everything in between too! I would recommend them to anyone wanting, social media or anything marketing wise for your business!

Megan Lawrence
Megan Lawrence Google · 3 months ago

I’ve just phoned and spoken to Rhi, who has been absolutely incredible! I phoned to cheekily ask for some advice, as I am fundraising for a charity event. She was incredible, offering advice, guidance and ideas. The support was truly incredible and has allowed me now to hopefully generate more publicity and support for the event I am supporting.I am in awe of her friendly disposition and her generosity of her experience.Her entire demeanour was approachable and supportive and offered a true unique perspective, whilst being situational and economically aware.So pleased, and touched to have had such a wonderful and postive interaction and would encourage anyone to use their services again.

Emma Radcliffe
Emma Radcliffe Google · a year ago

The Cheshire Cat team are fantastic. They really care about understanding your business and doing a great job. Each time they send me some posts to approve I'm always thrilled with the results - and with 20+ years marketing experience, I'm not an easy person to please! We've seen our followers steadily grow whilst we've been working with them - recommended!

Ready when you are

Let's talk about your social media

Book a free chat. We'll have a look at where you are now and tell you honestly whether we can help.

Book a free chat

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