I just want to say, the guys over at Cheshire Cat Marketing are amazing! I couldn’t have asked for a better bunch of people to constantly be in contact with. Whether it was checking up on me and my business or being open to listening to my ever changing ideas! Everything in between too! I would recommend them to anyone wanting, social media or anything marketing wise for your business!
Email marketing that still outperforms every other channel
Newsletters, automations, abandoned cart sequences, internal communications, welcome flows. The channel with the highest ROI of the lot, done properly.
A few of the many businesses we've worked with, big and small
Supporting businesses since 2016
What you'll actually get
Everyone says email is dead. The data says otherwise. ROI on email is roughly £36 for every £1 spent, ahead of any other channel. The catch is most businesses send bad emails infrequently. We fix the strategy, write the copy, build the designs, and set up the automations.
Own your audience
Social platforms can shut you down tomorrow. An email list is yours. Forever. Build it properly. Keep them interested.
Set it once, runs forever
Welcome flows, abandoned cart, post-purchase, win-back. Set up properly, automations sell while you sleep.
Measurable, every time
Open rates, clicks, revenue per email. You see exactly what's working and what isn't, every send.

Run by two people, who care a bit too much
Cheshire Cat Marketing is Rhiannon and Darren. We founded it in 2016 because we'd seen too many small businesses burn through agency budgets and end up with a slow site and a stack of invoices.
Your main point of contact is a senior person who stays with you throughout, involved in the work rather than relaying messages from a separate team. That's how we keep the standard high and the price honest.
- Five-star rated, every review 57 reviews across Google and Facebook. Not one of them below five stars.
- Award-winning Shortlisted more times than we can neatly list, and we've taken a good few home.
- Everything done in-house No freelancers, no white-label, nobody you've never met touching your account.
- Outspoken, honest support We'll tell you when something won't work, even when it'd be easier to take the money.

Email is the cheapest, highest-converting channel you've got
If you sell anything online, your email list is the biggest asset you have. Better than your social followers (Meta owns those). Better than your ad accounts (Google can suspend them). Your email list is just yours.
And it’s the channel with the highest ROI by a long way. The DMA puts it at £36 for every £1 spent. Ahead of paid social, ahead of search, ahead of everything except organic search.
The reason most businesses don’t see those numbers is they treat email as ‘send a newsletter when there’s time’. Automations triggered by behaviour, segmented sends to people who care, and consistent, regular touchpoints that build trust over months and years. Done properly, with a solid strategy, it can be a game-changer for a business.
Book a free chatThe kind of results we get
Real numbers from real clients. Names redacted because not everyone wants their growth strategy public.

To the top of page one for House of Oak
SEO, Google Ads and a full site rebuild for a 40-year Yorkshire furniture brand. Strong organic growth, efficient ad spend, and a faster, better-looking store.

Platforms we work with
We're platform-agnostic. We'll recommend what fits your business, your list size and your budget, or use the tools you are already working with.
- Mailchimp
- Klaviyo (ecommerce)
- Brevo (formerly Sendinblue)
- ActiveCampaign
- HubSpot
- ConvertKit
- WooCommerce native
- Custom Brevo integration
What's in our Email Marketing packages
Every project's different. We tailor what we do to what you actually need. Here's the toolkit.
Strategy & setup
Platform selection, list audit, segmentation strategy, template design, deliverability setup.
Newsletters
Regular sends that get opened. Subject lines that work, content that's actually worth reading.
Welcome flows
The 3-7 emails that turn a new subscriber into a customer. Highest open rates of any sequence.
Abandoned cart
For ecommerce. Recover 15-25% of carts that would have been lost. Pure incremental revenue.
Post-purchase
Receipt, shipping update, review request, cross-sell. Improves retention and lifetime value.
Reporting
Monthly performance reports. Open rates, clicks, revenue. What's working and what to test next.
Frequently asked questions
If we haven't covered it, just ask. The chat tab in the corner gets straight through to a real person.
Do I need a big list to make email worthwhile?
Not at all. A small engaged list outperforms a big stale one every time. We’ve helped clients with 200-subscriber lists generate meaningful revenue. The work is the same whether the list is small or large; the value scales with engagement.
How often will you send?
Depends on your business and your audience. For most B2C ecommerce, weekly, fortnightly or monthly. For B2B service businesses, monthly. Automations run continuously in the background regardless of campaign cadence.
Will you write the emails?
Yes. UK-based writers, native English, your tone of voice. We don’t outsource anything offshore, and we don’t use AI to draft client work.
What about GDPR?
Built in from the start. Double opt-in, clear consent language, easy unsubscribe, segmented permissions.
Can you migrate us off our current platform?
Yes. We’ve moved clients between most of the major platforms. List export, segment recreation, automation rebuild, template port.
Do you do transactional emails too?
Yes. Order confirmations, shipping notifications, password resets, account alerts. Same design system as your marketing emails so the experience is consistent.
Will you organise the graphic design?
Yes. We will manage the entire creation – from copywriting and design to the technical set-up. We even come up with the campaign topics! We love being creative and can inject fresh energy into a tired list.
Are there any limitations on alteration requests?
We believe it’s not a real partnership if you feel restricted. We view alterations as a chance for us to learn and better understand your brand and industry – not as a negative! We will make as many changes as needed to ensure all of our content matches your vision.
Other services that pair well
Most of our clients use more than one service. Here's what tends to go together.
Five-star rated. Real clients. Real results.
We've been delivering for SMEs across the UK and Finland since 2016. Read what they actually say.
I’ve just phoned and spoken to Rhi, who has been absolutely incredible! I phoned to cheekily ask for some advice, as I am fundraising for a charity event. She was incredible, offering advice, guidance and ideas. The support was truly incredible and has allowed me now to hopefully generate more publicity and support for the event I am supporting.I am in awe of her friendly disposition and her generosity of her experience.Her entire demeanour was approachable and supportive and offered a true unique perspective, whilst being situational and economically aware.So pleased, and touched to have had such a wonderful and postive interaction and would encourage anyone to use their services again.
The Cheshire Cat team are fantastic. They really care about understanding your business and doing a great job. Each time they send me some posts to approve I'm always thrilled with the results - and with 20+ years marketing experience, I'm not an easy person to please! We've seen our followers steadily grow whilst we've been working with them - recommended!
Let's talk about your email marketing
Book a free chat. We'll have a look at where you are now and tell you honestly whether we can help.
Book a free chat

